Question 1

Is LIJIANG Glass a factory or a trading company?

Accepted Answer

LIJIANG Glass is a professional manufacturer specializing in glass machinery and insulating glass production lines. We design, produce, and assemble equipment in our own factory to ensure strict quality control and efficient delivery.

Question 2

What is the delivery time for your glass machinery?

Accepted Answer

Normally, the delivery time is 15–20 working days after receiving the deposit. For standard models, we usually have stock in the factory. If you have urgent requirements, we can arrange priority production.

Question 3

What payment methods do you accept?

Accepted Answer

We accept common international payment methods including T/T (bank transfer), L/C, and other negotiable terms depending on the order volume and customer region.

Question 4

How does LIJIANG Glass provide after-sales service?

Accepted Answer

We provide full technical support after delivery, including online troubleshooting, installation guidance, video assistance, and on-site service if necessary. Our engineers ensure smooth operation and long-term maintenance support for every customer.

Question 5

Can LIJIANG Glass customize glass machinery?

Accepted Answer

Yes, we can customize glass processing equipment according to your factory layout, glass size, and production requirements. Our design team provides tailored solutions to optimize efficiency and cost performance.

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