Lydia Zhong
Sales Assistant

The sales assistant usually works for the retail department of the agent company, responsible for customer service with the agent's local terminal buyers, matching needs, and matching resources to ensure the smooth progress of the transaction.

The Job Responsibilities of Sales Assistant

Sales assistants typically work for retail companies and are responsible for liaising with customers in order to ensure a transaction goes smoothly.

Their work includes:

  • Advising & serving customers.
  • Processing payments.
  • Assisting customers in order to help them find what they need.
  • Ensuring stock levels are well maintained.
  • Promoting store cards or special offers.
  • Providing customers with information on pricing and product availability.
  • Arranging window displays.
  • Handling customer complaints or handing customers on to management.