In case of dissatisfaction with our services or products, the purchaser has the liberty to request a refund from us. Our Policy for the refund will be as follows: Purchaser shall be eligible for a refund of the purchased product according to the terms of this policy (“Refund Policy”). The Refund Policy shall not supersede or replace LIJIANG Glass’s limited warranty or disclaimer of such warranty contained in LIJIANG Glass’s End User License Agreement. The Refund Policy is applicable solely within the timelines set forth herein and subject to the requirements set forth herein.
REFUND POLICY If you want to refund our product then: Submit a formal request in writing by emailing lijiangglass@gmail.com or calling +86-531-15610162880 to confirm the refund.
Firstly, it should be returned within 30 days after the date of dispatch. Secondly, after getting your product, shipping charges + transaction charges + packing charges will be deducted from your amount & remaining amount will be transferred to your account if the product does not have any type of damage. Thirdly, if we got the product after 30 days from the date of delivery it will not be accepted. If paid by credit card/debit card/net banking, refunds will be issued to the original credit card/debit card/net banking provided at the time of purchase, and in case of payment gateway payments refund will be made to the same account.
