Precautions before shipment

Precautions before shipment image
1. All finished products must be carefully inspected by the quality inspection person in charge of the production and assembly team leader before delivery. ①Inspect according to the contract and order notice, including special requirements, voltage, accessories, etc. ②Inspect according to the company's equipment inspection clauses, and pay attention to records Check items such as appearance, performance, special requirements, etc. All inspectors need to sign the sales invoice to confirm the inspection items.

2. All processed parts and standard parts must be cleaned of oil stains and treated with anti-rust treatment, mixed with oil and anti-rust oil, and then re-applied after being placed for more than three days after inspection. Something went wrong.

3. All products with processing defects (such as scratches, galvanizing defects, rust, etc. will be replaced), and re-apply anti-rust oil after replacement.

4. Before delivery, the spray paint and plastic spray surface will be cleaned up uniformly. If the requirements for new product delivery are not met, the spray paint will be removed again. Repainting treatment must wait until the paint is dry before packaging to prevent scratches before the paint surface reappears, otherwise, it will not be shipped.

5. All purchased parts on the equipment, including pneumatic parts and electrical parts, must be cleaned up to meet the requirements of new products, otherwise they will not be shipped.

6. All air pipes, wires, oil pipes, and other lines must be well bound, the wiring should be beautiful by the production standards, and the line numbers should be marked according to the production regulations. The connection between the wire and the motor is reliably protected and must not be exposed.

7. All wire ducts must be free of damage and missing before disassembly and assembly, and must be marked after disassembly and assembly. The dismantled random items must be protected by foam and wrapped with wrapping film, and reliable fixing measures shall be adopted to ensure that there is no problem.

8. All parts that need to be tied together must be protected with foam to prevent scratches and paint peeling.

9. All accompanying documents (including equipment manuals, paper or audio-visual equipment operation guides, product manuals or samples, etc.) must be complete, and all accompanying accessories must be complete.

10. The equipment that has been packaged with wrapping film and has been placed for more than 10 days should be opened and inspected according to the above regulations.

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Export Delivery Specification

Export Delivery Specification image
1. When the export products are delivered, follow the above methods. ①The base must be welded, and there is a reasonable and reliable interval between each piece of equipment. ②All equipment must be fixed in all positions with strong ropes to prevent collisions.

2. The person in charge of production compiles the total number of all packages and prints them out.

3. The person in charge of production prepares the packing requirements and ensures that the packing and fixing requirements of each type of equipment are illustrated.

4. The person in charge of production arranges the packaging and anti-rust treatment of the equipment according to the delivery requirements, prepares the number of packages, and posts the table summarizing the number of packages in a conspicuous place after the package.

5. Each shipment needs to be confirmed and signed by the person in charge of electrical and assembly by the requirements of the form to ensure that they are responsible for the content of the signature.

6. Finally, the quality inspector is responsible for checking, checking and signing before delivery.

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Export Safe, Speed and Efficient.

The logistics is thousands of miles, and the service is zero distance.

 

Insulating Glass Equipment Shipping Precautions

1

Anti-collision

All equipment must be welded on the base, with reasonable and reliable intervals between each equipment, and strong ropes must be used to fix the equipment in all directions to prevent collisions.

2

Designate the Responsible Person

Each piece of equipment shipped must be assigned a person in charge by the production manager (scheduling), and the person in charge shall be in charge of the relevant equipment group leader, or a person who is really familiar with the equipment.

3

List the Number of Packages

Persons in charge of various equipment must list the number of packages of the products they are responsible for. If there is no person in charge, the production manager (scheduling) will replace them, or designate a person in charge.

4

Packaging and Anti-rust

The person in charge is responsible for arranging the packaging and anti-rust treatment of the equipment according to the delivery requirements, and compiling the packaging quantity, the weight of the packaged parts, etc., and posting them in a conspicuous position after the packaging.

5

Packing Requirements

The person in charge of production (scheduling) prepares the packing requirements and the packing fixation requirements for each type of equipment, and ensures that each packing has a diagram, which can be assigned to the person in charge of each packing.

6

Electrical Assembly Confirmation

Before each shipment, the person in charge of electrical and assembly needs to confirm and sign according to the actual production detail form; the person in charge of electrical and assembly is responsible for the relevant signature.

7

The Quality Inspection

The quality inspector is responsible for inspection and inspection, confirming the production requirements according to the production detail form, and signing; the quality inspector is responsible for the relevant signature.

8

The Total Confirmation

The person in charge of production (scheduling) is responsible for the organization and coordination, and is responsible for the final general confirmation, signing the production schedule, and being responsible for the entire production process of the equipment.

9

Production Schedule Archive

The production manager (scheduling) sends the last corresponding table and diagram to the back office staff for archiving, and the production manager (scheduling) keeps an archive for future reference.

 More Common Questions of Package & Shipping 

How LIJIANG Glass does rust protection before shipping？

1. The first process: surface cleaning
The mechanical scrubbing cleaning method is adopted, and the surface of the equipment is wiped and cleaned with a cleaning cloth dipped in a mixture of disinfectant alcohol and water with a concentration of more than 90%.

2. The second process: surface drying
After cleaning, use filtered dry compressed air to dry, or use a dryer at 120~170 degrees Celsius, or directly dry with a clean rag.

3. The third process: coating of anti-rust oil
LIJIANG Glass is generally coated with anti-rust oil by common brushing and spraying methods.

①Brush coating method: After dipping anti-rust oil with a brush, apply it to the surface of clean metal parts. During the brushing process, make sure to brush evenly horizontally and vertically, to prevent uneven thickness from generating oxygen concentration cells on the metal surface and causing corrosion in the thick layer of the coating.

②Spraying method: Use a high-pressure jet to coat the surface of clean metal parts with anti-rust oil. During the spraying process, the spray gun is selected according to the viscosity of the oil, and the appropriate pressure is controlled to ensure that the oil mist is sprayed evenly without filamentous oil or discontinuity. At the same time, during the spraying process, control a certain oil temperature and spraying distance, and extend the coating on the production surface in a certain direction.

If my order arrived damaged, what should I do?

Media Mail and International shipments are not eligible for replacement or replacement components. For all other inquiries, reports of damage must be made with in 14 days of the delivery date. Requests made beyond the 14 window days may not be eligible for processing. Contact lijiangglass@gmail.com with your order number and a brief description of the issue along with images of the damaged order. Please retain all outer packaging as well as the product itself until instructed by LIJIANG Glass customer service. The next steps will be determined by the severity of the damage and the availability of items.

When will LIJIANG Glass Auotmation Equipment order ship?'

LIJIANG Glass work hard to process orders as quickly as possible, for in-stock items please allow 10-15 business days for processing before your order ships (Monday thru Friday, not including weekends or holidays). For PRE-ORDER items or items on BACK-ORDER, please allow for 3-5 business days from when the item is taken into stock for your order to process and ship.

LIJIANG Glass ship our orders in the order which they are received. Mixed orders containing both in stock items and pre-order/back-order items will be shipped together in one package once the pre-order or back-ordered item becomes available to ship.

For other orders please allow for 10-14 days for your order to be processed. If you order from an exhibition that is currently pick one from our product catalogs, your order will ship once the show ends (please consult show fliers for more information). Once the glass processing Equpment and Glass Producing Accessories order has shipped, you’ll receive a confirmation e-mail with the tracking number.

What if my order tracking stops in transit or my order doesn't arrive?

Lost or missing orders must be reported within 90 days of the ship date. LIJIANG Glass is not responsible for losses reported over a time frame of more than 90 days. If your order stalls in transit, LIJIANG Glass will submit a lost mail search to the carrier on your behalf as soon as you notify us of the issue. It usually takes about 2 weeks from the date of submission for the shipping company to forward the ruling of its findings to us, at which point we will communicate this information to you.

Are you experiencing delays due to COVID-19?

The COVID-19 pandemic has strained virtually every industry, impacting every step of the global supply chain from vendors to fulfillment. The safety and health of our customers and employees is our top priority, as is the case with our distribution and delivery partners.

We will ensure that all samples and equipment of the LIJIANG Glass Automation Equipment Co,.Ltd. are sent after disinfection. Staff must wear goggles, masks, and protective clothing to disinfect equipment and samples. At the same time, relevant videos and pictures are taken to reassure customers.

This abundance of caution and care may contribute to distribution delays, but rest assured we are working hard to deliver your order as fast and as safely as possible. We appreciate your patience as we navigate this uncharted territory.

How do I know when my equipment accessories order has shipped?

LIJIANG Glass will email you a confirmation when your order has been shipped. This shipping confirmation will include the tracking number of the package, which you can use to monitor the status of your shipment. This shipping confirmation email is usually sent to the same email address at which you receive order confirmations. However, you can request that shipping confirmations be sent to an alternative email address by contacting Customer Care by email at lijiangglass@gmail.com or whats app number at +86-531-15610162880.

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